| ou looking for a decent technical support staff that is | | | | * Microsoft Works |
| actually knowledgeable at all levels of "tech support"? | | | | * Microsoft Project |
| If the answer is "YES" then you're in luck, or should I | | | | * Quicken |
| say, good hands at a reasonable cost savings. | | | | * Quickbooks / Pro |
| There are very few technical support companies you | | | | * Star Office |
| can trust, or even feel confident that they will | | | | * WordPerfect |
| provide you the customer service you need and | | | | * Microsoft Money |
| demand whenever you need it to fix everyday | | | | * Simply Accounting |
| problems like virus protection help, computer bugs, | | | | Miscellaneous |
| trojan horses, database issues, connectivity problems | | | | * Drivers / Registry |
| to the Internet, and a wide variety of other common | | | | * Other System Utilities |
| computer problems that crop up from time to time. | | | | * Power Supply |
| 24Hr Technical Support Solution for Your COmputer | | | | * Printers |
| Problems | | | | * Speakers |
| We provide you worry-free 24HR technical support | | | | * Sound Cards |
| and computer assistance, eliminating the frustration | | | | * Video Cards |
| associated with technology. As your 24/7 home and | | | | * USB |
| business technology solutions provider, our tech | | | | * Installations |
| support help can save you thousands of dollars on IT | | | | * BIOS Configuration |
| costs and virtually eliminate the headaches and hours | | | | * Data backup |
| of frustration associated with equipment set up, | | | | * Cable/DSL Modem |
| program updates, and new computer technology. | | | | * Dial-up Modems |
| Our Tech Support is revolutionary in that it provides | | | | * CD/CDR/CDW/DVD |
| its members free services and discounted rates on | | | | * Scanner |
| computer and technology support needs. As your 24 | | | | * Digital Camera |
| 7 business and technology solutions service provider, | | | | * Hard Drives / Memory |
| we can help you save thousands of dollars on IT | | | | * Monitors |
| costs and severely reduce the frustrations associated | | | | * Drivers |
| with technology at home or at your business location. | | | | * Registry |
| * 90% of home-network users surveyed have a | | | | * System Utilities |
| need for technical support. | | | | * Desktop Themes |
| * Americans spend more time on computers, and | | | | * Screen Savers |
| thier Iphones than watching TV. | | | | * System Recovery |
| * Technology is more than computers--Internet, POS | | | | Typical Services |
| systems, software, printers, routers, encryption, | | | | * Spyware Removal |
| networks, TVs, DVRs, mobile devices, and data | | | | * Virus Removal |
| storage. | | | | * Software Installation |
| Support Services include: | | | | * Corrupted Drives |
| * 24/7 Remote Technical Support (Discounts Up to | | | | * Firewall Installation |
| 60% Off of Retail Rate, includes a FREE Estimate) | | | | * Wireless Networks |
| * Nationwide Onsite Technical Support (Discounts Up | | | | * Multi-user Networks |
| to 60% Off of Retail Rate) | | | | * OS Installs |
| * Remote Data Backup (2 Gigabytes included, and up | | | | * Peripheral Setups |
| to 68% off of additional data storage needs) | | | | * Memory Upgrades |
| * 1 FREE Copy McAfee Anti-Virus Software Included | | | | * Digital Music Training |
| * 1 FREE Copy of Web Protection Software Included | | | | * Digital Imaging Training |
| * Technology Store (Up to 50% off of technology | | | | * Digital Video Training |
| products, choose from over 100,000 items) | | | | * Peripheral Training |
| * Self Help Interface (120,000 Solutions) | | | | * Mobile Device Integration |
| * Best Practices Assessment | | | | * Managed Services |
| * FREE Teleconferencing (Up to 96 simultaneous | | | | * Remote Data Backup |
| callers) | | | | * Email Sentry |
| * FREE 30 Minutes of Remote Tech Support each | | | | * System Tune Ups |
| month (Minutes do not accumulate) | | | | * System Configurations |
| Services - Fix, Repair & Install | | | | * System Recovery |
| * Network of 10,000+ Certified, Insured Onsite | | | | * Drive Configurations |
| Technicians covering all 50 states, DC, and Puerto | | | | * Graphic Card Upgrades |
| Rico | | | | * VOIP Setup |
| * 24x7 remote repair technicians that provide | | | | * Add Disc Storage |
| support over the Internet with screen sharing | | | | * Application Tutorials |
| technology | | | | * Software Training |
| * 120,000+ self-help solutions covering major | | | | * Peripheral Malfunctions |
| software titles, operating systems & portable | | | | * POS Systems |
| devices | | | | * DVRs, Home theater |
| Services - Other IT Components | | | | On-Site Tech Support |
| * Data Backup: Online, remote data storage & | | | | We offer access to over 10,000+ technicians. All |
| disaster recovery | | | | remote technicians are A+/MCP/MCSE certified and |
| * Online Technology Store: Over 100,000 items from | | | | provide real world technology solutions for your |
| top brands such as Apple, Microsoft, Sony and more. | | | | specific needs. Each technician is credentialed and |
| * Digital Security Software | | | | pre-qualified prior to serving clients. Training for our |
| * FREE Teleconferencing: 96 callers | | | | remote technicians is rigorous and ongoing. |
| * FREE Best Practices Assessment: Online | | | | Satisfaction Guarantee Service |
| assessment & recommendations | | | | * 100% satisfaction guarantee |
| Tech Support | | | | * Managed & one-time services available |
| Products Detail | | | | * Customer selects service window |
| * Internet and Email | | | | * Next business day usually available at no extra |
| * AIM / AOL / ASP | | | | charge |
| * cc:Mail | | | | * Same business day may be available |
| * Downloading | | | | * FREE telephone based triage available |
| * Eudora | | | | * Over 25,000 replacement parts in stock |
| * Hotmail | | | | Technology Store |
| * ICQ | | | | * Savings up to 50% off MSRP on Tech Products |
| * IIS | | | | * Hundreds of software titles, licenses, webcams |
| * Internet Explorer | | | | & MP3 players |
| * Internet Phone | | | | * Over 100,000 items available from top brands such |
| * Yahoo Mail | | | | as Apple, Microsoft and Sony. |
| * NetMeeting | | | | * FREE Shipping on Orders over $200 |
| * Netscape Composer | | | | Most Common Product |
| * Netscape Navigator | | | | * Flat Screen Televisions |
| * Outlook | | | | * MP3 Players |
| * Telnet | | | | * Desktop Computers |
| * WS FTP | | | | * Laptops |
| * Yahoo mail | | | | * Monitors |
| * Yahoo Messenger | | | | * Printers |
| * MS Instant Messenger | | | | * Digital Cameras |
| * Eudora Ad-Aware | | | | * DVD Players |
| * Zone Alarm | | | | * CD Players |
| Operating Systems | | | | * Speakers |
| * Windows Vista | | | | * Scanners |
| * Windows XP | | | | * Software |
| * Windows 2000 | | | | * Servers |
| * Windows NT | | | | * USB Flash Drives |
| * Windows ME | | | | * Accessories |
| * Windows 98 | | | | * Software Keyboards |
| * Windows 95 | | | | * Mice |
| * DOS | | | | * Scanners |
| * Apple | | | | * Wireless Networking |
| Utilities | | | | * Digital Frames |
| * AVG Anti-Virus | | | | * CD/DVD Burners |
| * Norton Utilities | | | | * Hard Drive |
| * WinZip | | | | * Mother Boards |
| * Norton CleanSweep | | | | * Surge Protectors |
| * Dr Solomon's | | | | * Processors |
| * First Aid | | | | * Bluetooth Devices |
| * McAfee | | | | * Headphones |
| * Norton AntiVirus | | | | * Ink and Toner |
| * Norton SystemWorks | | | | * CD/DVD Storage |
| * PartitionMagic | | | | * Cell Phones |
| Software | | | | * PDA's |
| * Adobe Acrobat | | | | * Cell Accessories |
| * Real Player | | | | * USB Cables |
| * Winamp | | | | * VOIP Phones |
| * Microsoft Office | | | | Now with new Ipads, smart Internet Phones and the |
| * Outlook | | | | like, you can't afford to be without emergency |
| * Access | | | | assistance for your device when you need it, |
| * Excel | | | | because you never know what life might throw at |
| * PowerPoint | | | | you, so being prepared in this one critical area of |
| * Word | | | | your life is a conforting thought, and feeling for not |
| * Lotus SmartSuite | | | | only yourself, but your whole family. |
| * Windows Media Player | | | | |