Choosing a Remote Backup Provider - A Guide For Small Broker-Dealer Firms

Six Things Broker-Dealers Should Consider when4. Built-in Archiving
Choosing a Remote Backup ProviderSEC rule 17a-4 poses particular challenges for small
Meeting Today's Demanding Requirements:broker-dealers firms because of the specific
With their continuing advancements in technology,technology required to achieve the long-term
remote backup providers are now being used byretention requirements of this mandate. In choosing a
small broker-dealer firms to achieve today'sremote backup provider, it is critical that a small
demanding data compliance requirements. Such as thebroker-dealer firm understand the difference
rules outlined in SEC 17a-3, 17a-4 and the businessbetween backup and archiving. By default, to keep
continuity and electronic records supervisioncost low, remote backup providers only store
regulations contained in 3510 and 3010 from FINRA.customer's data on a limited retention basis using
By using these third party providers to remotelyquick access hard disk. This will be set within their
store their critical records, broker-dealers now have asoftware to overwrite files that change frequently
ready-made option to quickly and inexpensivelyand keep only 10 to 30 versions of changes.
transfer data from all systems across the entireUnfortunately, this is not compliant and data that
operation to a remote location.changes frequent will be overwritten. Therefore,
However, not all remote backup providers areolder copies of files may not be available during an
created equal. Small broker-dealer firms need to beaudit or in the event of a disaster. An additional
careful in selecting the right provider to help themarchiving process must be added in this case to
achieve today's stringent data compliance regulation.perform regular full "snap-shots" of data at least
They should look for the following features whenmonthly and moved to non-rewriteable optical disks.
choosing a provider to outsource their remoteThis will then be stored securely for at least 6 years.
storage.Non-rewriteable DVDs are a perfect technology for
What to look for in a remote backup provider:this because of their capacity, durability and low cost.
1. Comprehensive5. Reporting
Rule 17a-3 stipulates that a broker-dealer mustA provider's backup software should have the ability
protect and keep available the books and recordsto send automatic email reports to compliance
relating to its business. This often covers a wideofficers for review. This will be part of the
range of electronic records and it is vital that abroker-dealer's supervisory duties and a key
remote backup provider is selected that can protectcomponent of their regular compliance reporting and
these various data formats. This must include dataauditing procedures.
such email residing on internal servers and on individual6. Ease of Recovery
PCs such as PST files saved on users hard drives.In the event of a disaster it should be easy for
Other documents that hold client information createdbroker-dealers to restore data back to its original
with Microsoft Office Word, Excel, PDF reports andlocation or to an alternate site. Also, during SEC
customer data imputed into databases should easilyaudits broker-dealer may be requested to reproduce
be supported. The software should be configured tocurrent or archived data on separate media such as
initially capture a full backup of this data and then beUSB drives, CDs or DVDs so it can easily be
set to run every night and backup the dailyreviewed by auditors. Ensuring a provider can easily
incremental changes from then on.restore this data to common file formats on
In addition to regular protection of this user data, aalternate media will ease the audit review process. In
provider should have the built in ability to performaddition, providers should be able to integrate
full-system state backups of critical systems toseamlessly with FINRA's Small Firm Emergency
enable "bare metal" restored to alternate hardware.Partner Program and allow data to be immediately
This will allow the quick recover of servers and theirrestored to a pre-designated partner firm at a
associated operating systems and programs in thegeographically separate location.
case of complete failure.Summary
2. Licensing Free SoftwareSmall broker-dealer firms must identify critical
In choosing a remote backup provider, small-brokervulnerabilities in their data compliance strategy. Due to
dealers should select a provider that does not chargetheir lack of internal staff or budgets they must look
software licensing. A cost based only on the amountto third party provides to help them build data
of data stored eases administration and allows branchcompliant systems. Remote backup providers are
offices, remote and home users to be added easilynow well suited as an option for these companies to
to the data compliance process.achieve today's complex data compliance
3. Completely Self Managedrequirement.
Small broker-dealer firms can't spend valuable timeThese six things to consider in a remote backup
managing backups. They should choose a providerprovider has been presented to help small
who will completely administer the backup processbroker-dealer firm successfully choose between the
and offer the ability to remotely connect to theirmany providers that exist today. In following the
software and immediately addresses problems whenabove guidelines they will have more success in
they arise. This should be included as part of thechoosing the correct provider. Essentially the goal is
provider's service to ensure missed backups do notto ensure SEC audit success and quick recovery of
leave gaps in a broker-dealers data compliancecritical records in the event of a disaster.
strategy.