| So why only compare Carbonite vs Mozy Home? | | | | scheduled backups so that you can just install the |
| The answer is easy. These are the two most popular | | | | software, run the initial backup and select your |
| and widely used online backup services for home | | | | backup settings (automatic or scheduled), and then |
| users right now. They dominate this market because | | | | just literally forget about it. As for security, both of |
| they both are easy to use and very inexpensive. The | | | | these online backup service providers use advanced |
| real question is, which one is best? Let's take a look | | | | technology to ensure that your files are encrypted |
| at some of the most important areas to evaluate | | | | on your computer before they are uploaded to their |
| when it comes to online backup and see how these | | | | secured servers. Both services keep your files |
| two providers compare. | | | | encrypted while being stored on their servers. |
| Cost & Storage Capacity | | | | Restoring Files |
| The amount of data you can backup online and the | | | | Carbonite uses a standard process for restoring files |
| cost of doing so are probably the two areas of | | | | which is activated simply by using the restore |
| concern that come to mind immediately for home | | | | function in the software's desktop interface. With |
| users contemplating which backup provider to | | | | Mozy Home, you can restore your files using one of |
| choose. Both Carbonite and Mozy Home offer | | | | three methods: desktop interface restore, web |
| unlimited backup. It doesn't matter if you have a few | | | | restore, and DVD restore. It is also important to note |
| files to backup or several thousand, you won't have | | | | that with both Carbonite and Mozy Home, restoring a |
| anything to worry about with either provider. | | | | large set of data and files can take a while so if you |
| Carbonite offers one, two, and three year | | | | have 30GB of data to restore, don't expect to have |
| subscriptions. The one year subscription costs $54.95. | | | | it back on your computer within a few hours. |
| Mozy Home offers a month-to-month plan and one | | | | Instead, it can take a few days. |
| and two year subscriptions. Their month-to-month | | | | Customer Support |
| plan costs $4.95/month while their one year | | | | In this category, users of both services say their is |
| subscriptions are $54.45. | | | | need for improvement. There have been comments |
| Ease of Use | | | | from users of both providers that support can be |
| Both providers promise their services are easy to use | | | | slow at responding to customer queries and that the |
| and that the backup process when using their | | | | information they are given isn't complete and |
| services is literally "set and forget." According to | | | | thorough. Overall, Carbonite has the edge because it |
| most users of both services, Carbonite and Mozy | | | | offers phone, live chat, and email support. Mozy |
| Home deliver on those promises. There is one | | | | Home only offers live chat and email support. |
| common complaint, however, for both providers and | | | | Carbonite vs Mozy Home Summary |
| that is the time it takes for the initial backup. It's | | | | Judging from the above feature-for-feature match |
| important to point out that this isn't the fault of | | | | up, Carbonite and Mozy Home are virtually identical in |
| either service provider. The time it takes for the initial | | | | price and features so it's difficult to declare an |
| backup is totally dependent on amount of the data | | | | absolute winner. Neither one is perfect but you |
| that needs to be backed up and the speed of your | | | | shouldn't expect that when you're getting unlimited |
| Internet connection. If you have 30GB of data that | | | | online storage for less than $5/month. For every |
| needs to be backed up initially it will take roughly the | | | | customer that swears by Carbonite, there is one |
| same amount of time using either one of these | | | | that swears by Mozy Home. The match up is virtually |
| providers because of the constraints of upload | | | | dead even. |
| speeds of most Internet connections. | | | | The best thing to do is to try both services to see |
| While the match up in this area seems to be even, | | | | which one works best for you and to decide which |
| Carbonite takes the slight edge over Mozy Home | | | | one you like the best. Both services are incredibly |
| according to users because of its simple interface. | | | | cheap and easy to test. Carbonite backup offers a |
| Mozy Home has more advanced settings within its | | | | free 15-day trial and Mozy Home has a |
| interface which may satisfy computer geeks but it | | | | month-to-month option that only costs $4.95/month. |
| can be overwhelming for some home users. | | | | Take them both for a test drive and see for |
| Backup Process and Security | | | | yourself which one is the winner! |
| Carbonite and Mozy Home both allow automatic or | | | | |