| Carbonite backup is one the many online backup | | | | Despite its strengths, however, the it is by no means |
| storage services available in the market today which | | | | perfect. In fact, there are a number of areas where |
| are designed to provide alternative backup protection | | | | users hope to see some enhancements on in the |
| in the event of computer failures or natural | | | | near future. |
| catastrophes. This Carbonite review takes a closer | | | | For one, while Carbonite's customer support is better |
| look at the service and evaluates its features to see | | | | than most it still needs improvement according to |
| how it keeps up with the demands of the times. | | | | some users. Some have complained that their queries |
| Carbonite Backup Basic Features | | | | aren't answered as quickly as they'd like and the |
| For an annual subscription fee of $54.95, the service | | | | information they get isn't as thorough as they had |
| offers unlimited backup capacity, encryption | | | | hoped. The fact they offer phone, chat, and email |
| technology for secure storage, a convenient backup | | | | support is a good move, but they also have to pay |
| process, and technical support through phone, live | | | | more attention to the quality of help that they are |
| chat, or email. It is compatible with Windows XP, | | | | giving, say some users. |
| Windows Vista, and Mac. | | | | Restoring files in volume or doing so to another |
| Carbonite uses a single type of service which is | | | | operating system (e.g. Windows XP to Vista) has |
| applicable both for personal and business use. | | | | proven to be a difficult experience for some. Since |
| Currently, the service is free for a 15-day trial period | | | | the main intention of having an online storage backup |
| with no credit card required. | | | | is to have access to your files anytime you may |
| The Pros | | | | need them, a complicated retrieval process can |
| Carbonite users are completely impressed and | | | | discourage users from utilizing the service. |
| satisfied with many of this online backup service's | | | | It would also be good to remember that Carbonite's |
| features, among them: | | | | automatic backup function only works for |
| Ease of Use - It is easy to set-up and use. The | | | | documents, photos, music files, email, and settings. |
| installation is fast and simple and the backup process | | | | Videos, programs files, and large individual files need |
| is easy to follow. | | | | to be selected for backup manually. However, once |
| Security - Files are encrypted before leaving your | | | | you select those files, they are automatically backed |
| computer and are stored encrypted on Carbonite's | | | | up from that point forward. This is very important to |
| secured servers, completely safeguarding them from | | | | point out because some users have complained that |
| unauthorized access. | | | | they lost their videos after their computer crashed |
| Background Worker - This online storage backup | | | | because they assumed they were being backed up |
| facility functions quietly in the background without | | | | when they were not. |
| slowing down your computer or causing any | | | | Carbonite Review Summary |
| disruption to your work. | | | | Carbonite is one of the more reliable online backup |
| Automatic Backup - After the quick installation and | | | | services available today. It places a lot of emphasis |
| initial backup, you can practically forget about it. Most | | | | on ease of use and security, which are two of the |
| file types are automatically backed up so you don't | | | | main considerations that home users look for. |
| even have to think about doing the task yourself. | | | | However, it is not perfect but none of these |
| Reliable Service at a Small Cost - Carbonite backup | | | | services are. There has to be some comprimise when |
| offers a very affordable way of keeping your files | | | | you're paying less than $5/month for unlimited online |
| secure. At less than $5/month, that's a small price to | | | | backup. The good news is, Carbonite and services |
| pay for convenience and peace of mind. | | | | similar to it continue to improve every year. |
| The Cons | | | | |