Carbonite Review - An Honest Look at the Carbonite Backup Service

Carbonite backup is one the many online backupDespite its strengths, however, the it is by no means
storage services available in the market today whichperfect. In fact, there are a number of areas where
are designed to provide alternative backup protectionusers hope to see some enhancements on in the
in the event of computer failures or naturalnear future.
catastrophes. This Carbonite review takes a closerFor one, while Carbonite's customer support is better
look at the service and evaluates its features to seethan most it still needs improvement according to
how it keeps up with the demands of the times.some users. Some have complained that their queries
Carbonite Backup Basic Featuresaren't answered as quickly as they'd like and the
For an annual subscription fee of $54.95, the serviceinformation they get isn't as thorough as they had
offers unlimited backup capacity, encryptionhoped. The fact they offer phone, chat, and email
technology for secure storage, a convenient backupsupport is a good move, but they also have to pay
process, and technical support through phone, livemore attention to the quality of help that they are
chat, or email. It is compatible with Windows XP,giving, say some users.
Windows Vista, and Mac.Restoring files in volume or doing so to another
Carbonite uses a single type of service which isoperating system (e.g. Windows XP to Vista) has
applicable both for personal and business use.proven to be a difficult experience for some. Since
Currently, the service is free for a 15-day trial periodthe main intention of having an online storage backup
with no credit card required.is to have access to your files anytime you may
The Prosneed them, a complicated retrieval process can
Carbonite users are completely impressed anddiscourage users from utilizing the service.
satisfied with many of this online backup service'sIt would also be good to remember that Carbonite's
features, among them:automatic backup function only works for
Ease of Use - It is easy to set-up and use. Thedocuments, photos, music files, email, and settings.
installation is fast and simple and the backup processVideos, programs files, and large individual files need
is easy to follow.to be selected for backup manually. However, once
Security - Files are encrypted before leaving youryou select those files, they are automatically backed
computer and are stored encrypted on Carbonite'sup from that point forward. This is very important to
secured servers, completely safeguarding them frompoint out because some users have complained that
unauthorized access.they lost their videos after their computer crashed
Background Worker - This online storage backupbecause they assumed they were being backed up
facility functions quietly in the background withoutwhen they were not.
slowing down your computer or causing anyCarbonite Review Summary
disruption to your work.Carbonite is one of the more reliable online backup
Automatic Backup - After the quick installation andservices available today. It places a lot of emphasis
initial backup, you can practically forget about it. Moston ease of use and security, which are two of the
file types are automatically backed up so you don'tmain considerations that home users look for.
even have to think about doing the task yourself.However, it is not perfect but none of these
Reliable Service at a Small Cost - Carbonite backupservices are. There has to be some comprimise when
offers a very affordable way of keeping your filesyou're paying less than $5/month for unlimited online
secure. At less than $5/month, that's a small price tobackup. The good news is, Carbonite and services
pay for convenience and peace of mind.similar to it continue to improve every year.
The Cons