Carbonite Review: An Honest Look at the Carbonite Backup Service

Carbonite backup is one the many online backupusers hope to see some enhancements on in the
storage services available in the market today whichnear future.
are designed to provide alternative backup protectionFor one, while Carbonite's customer support is better
in the event of computer failures or naturalthan most it still needs improvement according to
catastrophes.  This Carbonite review takes a closersome users. Some have complained that their queries
look at the service and evaluates its features to seearen't answered as quickly as they'd like and the
how it keeps up with the demands of the times.information they get isn't as thorough as they had
Carbonite Backup Basic Featureshoped. The fact they offer phone, chat, and email
For an annual subscription fee of $54.95, the servicesupport is a good move, but they also have to pay
offers unlimited backup capacity, encryptionmore attention to the quality of help that they are
technology for secure storage, a convenient backupgiving, say some users.
process, and technical support through phone, liveRestoring files in volume or doing so to another
chat, or email. It is compatible with Windows XP,operating system (e.g. Windows XP to
Windows Vista, and Mac.Vista) has proven to be a difficult experience
Carbonite uses a single type of service which isfor some. Since the main intention of having an online
applicable both for personal and business use.storage backup is to have access to your files
Currently, the service is free for a 15-day trial periodanytime you may need them, a complicated retrieval
with no credit card required.process can discourage users from utilizing the
service.
ProsIt would also be good to remember that Carbonite's
Carbonite users are completely impressed andautomatic backup function only works for
satisfied with many of this online backup service'sdocuments, photos, music files, email, and settings.
features, among them:Videos, programs files, and large individual files need
Ease of Use - It is easy to set-up and use. Theto be selected for backup manually. However, once
installation is fast and simple and the backup processyou select those files, they are automatically backed
is easy to follow.up from that point forward. This is very important to
Security – Files are encrypted before leaving yourpoint out because some users have complained that
computer and are stored encrypted on Carbonite'sthey lost their videos after their computer crashed
secured servers, completely safeguarding them frombecause they assumed they were being backed up
unauthorized access.when they were not.
Background Worker – This online storage backup
facility functions quietly in the background withoutCarbonite Review Summary
slowing down your computer or causing anyCarbonite is one of the more reliable online backup
disruption to your work. services available today. It places a lot of emphasis
Automatic Backup – After the quick installationon ease of use and security, which are two of the
and initial backup, you can practically forget about it.main considerations that home users look for.
Most file types are automatically backed up so youHowever, it is not perfect but none of these
don't even have to think about doing the taskservices are. There has to be some comprimise when
yourself.you're paying less than $5/month for unlimited online
Reliable Service at a Small Cost – Carbonitebackup. The good news is, Carbonite and services
backup offers a very affordable way of keepingsimilar to it continue to improve every year.
your files secure. At less than $5/month, that's aBefore you make your decision, be sure to read the
small price to pay for convenience and peace ofdetailed Carbonite backup review here. Then be sure
mind.to read the Carbonite vs Mozy analysis to see how it
Consstacks up against the other popular online backup
Despite its strengths, however, the it is by no meansservice for the home user.
perfect. In fact, there are a number of areas where