| You really enjoy those dvd movies and games and | | | | recognizing the drive by clicking on My |
| the last thing you need or want is to experience | | | | Computer.Windows XP will show "drives with |
| problems with your dvd drive.To prepare for the | | | | removable storage".If your drive is present, highlight |
| possibility of having your dvd drive leaving you out in | | | | the drive,right click and select properties.Click on |
| the cold one morning,we will dicuss problems that | | | | properties and you should see "this drive is working |
| may cause dvd failure as well as the procedures you | | | | properly".If you see another message such as "this |
| should take to correct these problems.As with all | | | | drive is not working properly",you may be able to |
| drives,be sure to double check the failure. If the dvd | | | | update the device driver.If the drive is not present in |
| drive will not read the dvd,try running another dvd in | | | | My computer,reboot the computer and access the |
| the drive.Make sure the dvd has no scratches and is | | | | cmos setup.In the cmos setup,the dvd drive should |
| clean.Visually inspect the drive if the drive is external | | | | be present.The drive may not be properly installed or |
| and if the drive is enternal,check the computer.Check | | | | one of the cables have become disconnected if the |
| to see if the computer has good ventilation to help | | | | drive is missingIf you check the drive cables and are |
| keep it cool.Here are the common dvd problems with | | | | certain they are connected correctly,it may be that |
| their solutions.DVD DRIVE HAS NO POWERFirst..For | | | | the data cable is faulty and the drive controller may |
| external drives that have no power,first check to | | | | be at fault.And we can't overlook the fact that the |
| see if anything or anyone has caused the power | | | | drive itself may be bad.DRIVE HAS POWER BUT |
| cord to become unplugged.Rule out the wall outlet by | | | | WILL NOT READ DVDFirst..try another dvd since a |
| plugging in another device such as a radio and see if | | | | dirty or scratched dvd may not play.If the new dvd |
| it plays.Second...If you've proven the wall outlet to be | | | | fail to play as well,check to see if the operating |
| good,but you still don't have power,check the surge | | | | system is recognizing the driveClick on My Computer |
| protector for any signs of damage.If the surge | | | | and highlight the dvd drive.Right click and select |
| protector is good,check the cord.Third..If you're | | | | properties.The statement "This device is working |
| certain the surge protector or wall outlet is providing | | | | properly" should be present.If not or you see another |
| power,double check the cord by plugging it in a few | | | | message,try to update the device driver.In the My |
| times.If no power is present,you will have to replace | | | | Computer screen,highlight the dvd drive,and select |
| the cord or the drive itself.Internal dvd drives receive | | | | the Properties screen,select Drivers,and then select |
| their power from the connector from the power | | | | update device driver.Another cause may be the |
| supply.Try another connector to the drive. if the | | | | Windows Registry is corrupt. You can use software |
| internal dvd drive still does not receive power after | | | | utilities such as PC Bug Doctor to repair your registry. |
| using another connector,the drive is faulty.DRIVE | | | | Download this free repair utility at make a backup of |
| HAS POWER BUT TRAY WON'T OPENYou may | | | | your registry with Windows 98, just go to Start, |
| experience the tray failing to open.Should this | | | | select Run, enter scanregw and click OK. This will run |
| happen,press the button a couple times to see if it | | | | Scanregw.exe.Restore your registry in Windows 98 |
| will open.If the tray fail to open,reboot your | | | | by typing scanreg / restore at the Dos Prompt. You |
| computer and try to open the tray.When rebooting | | | | can also use.Winrescue XP at is a neat little utility for |
| the system,notice the monitor to see if the drive is | | | | backup and restore of Windows XP.The dvd drive or |
| recognized by the computer.Some systems will not | | | | writer is an awesome storage and data backup |
| display installed hardware during bootup.If this is the | | | | drive.Use it to the fullest to enjoy music,video, |
| case,you will have to access your BIOS to check if | | | | audio,and more.Understand everything about this |
| the dvd drive is being registered.You can also try the | | | | drive before something goes wrong.Should your audio |
| manual eject button on the drive to get it to | | | | die on you,check the dvd to be sure it is not dirty or |
| open.Use something very small but firm to press in | | | | damaged.Look at the audio cable for signs of |
| the pinhole in front of the drive to open the | | | | looseness.Inspect this cable to be sure it is inserted in |
| tray.Shut the computer off and unplug it.Use | | | | the connector completely and that is indeed inserted |
| something like a long paperclip to insert in the pinhole | | | | in the correct connector.If you have a dvd drive,take |
| to open the tray. The tray may open a couple inches | | | | the time to visit the support web site and download |
| and you can grab it with your fingers to open it | | | | the latest device drivers or patches to keep your |
| completely.DRIVE IS NOT RECOGNIZED BY | | | | drive running at peak performance. |
| WINDOWSBe sure the operating system is | | | | |