HOW
TO BUY PRODUCTS ONLINE
From
Home Page click on any of the pictures that relate to
the products you are interested
in. Once you are on the product page click on the model
number to view product
information. If you wish to purchase this product click
on the Add to Cart link
and follow instructions. You may also call us at 805-584-4900
HOW TO SEND DRIVES IN FOR REPAIR
From
the Home Page click on the Online
Repair Service link and follow the instructions.
From
this page you will be able to acquire all information
about our repair services and
receive authorization to send your drive in for service.
You can also print a Packing Slip to put on the box
you ship to us. You may also call us at 805-584-4900
HOW
TO GET STATUS OF A PRODUCT YOU HAVE ORDERED OR A PRODUCT
IN FOR REPAIR
From
the Home Page click on the Contact
Us link and then click on the contact@dattech.com
email link and request status of your RMA number or Order Number.
You may also call us at 805-584-4900.
HOW TO GET TECHNICAL SUPPORT
Call
us at 805-584-4900 and select option 5 from
the Company Directory. Then select the option for Technical
Support. Technical Support is also available by clicking
on the Contact Us link on the Home Page. Select the email address contact@dattech.com and send us
your questions.
HOW
TO FIND A PRODUCT YOU ARE LOOKING FOR
At
the top of every page in our Web Site is a function called
Find a Product. Just enter
the product name or model number you are looking for and
click on GO.This function will search our site and take
you to the correct location.
PAYMENT
METHODS
We
accept the following major credit cards: MasterCard, Visa
and American Express.
We
accept COD Company Check but no personal checks. We accept
Purchase Orders
for Terms of Net 30 Days on approved credit. To establish
credit terms fax three trade references and bank information
to 805-584-4900. You may also pre pay by sending a check
in advance of shipment if you have a Fedex or UPS account
number to pay for the return freight charge.
SALES
TAX
Sales
tax will be charged to customers in California who are
not resellers of products purchased
from DAT Technologies. If you are a reseller please call
us at 805-584-4900
and request a Resale Card. We will fax it to you so that
you can sign it and return it to us. The signed copy will
be kept on file for future orders.
