| Your computer had been working just fine but the | | | | modifying the registry which is in itself a risky ordeal |
| sudden helplessness that has set in due to the | | | | because one discrepancy caused while implementing |
| inability to access the CD or DVD drive has put you | | | | this task can cost you a lifetime worth of data. |
| off. As far as you remotely remember, you had | | | | These error messages are all case in pointers to the |
| done everything right starting from a proper shut | | | | fact that your registry needs modification leaving you |
| down of the system to checking its drivers not to | | | | with no other option but to attempt this task. If you |
| forget installing the best anti-virus software too. | | | | are a beginner and not too sure, don't attempt it |
| Then what went wrong? | | | | because it will wreak more damage than you can |
| Immediately after having removed a program from | | | | ever imagine. Get a veteran to help you out if need |
| the computer, have you started encountering this | | | | because one wrong step in handling the registry |
| problem? You are no longer being able to access the | | | | editor can lead you to reinstall the operating system |
| CD or the DVD drive using My Computer and to top | | | | deleting all the important data if it has been stored in |
| it off you have an error message flashing across the | | | | the primary partition along with the Operating |
| screen that reads thus: "error code 31". All you can | | | | system. |
| remember is having removed a CD recording | | | | Under the given circumstances the above faults can |
| program or a DVD recording program in your | | | | only be tended to if the Upper Filters and the Lower |
| Windows XP. | | | | Filters registry entries are removed through effective |
| Thank God! You are not the only person who has | | | | registry modification. It is advisable to uninstall all CD |
| ever suffered a similar fate, there have been loads | | | | recording or CD writing programs before embarking |
| of people before you who have complained about a | | | | on the task. These can be reinstalled after the |
| similar error. This is a typical behavior that gets | | | | resolution has come by. Once this is successfully |
| replicated when you try to vew the CD drive or the | | | | carried out, restart the computer and you can be |
| DVD drive in the Device Manager. In this case the | | | | rest assured that your problem would vanish into thin |
| errors that you are likely to confront are as follows: | | | | air but if you have messed up in between and |
| 1. The device is not working properly because | | | | lamenting over your hastiness and the ensuing fault it |
| Windows cannot load the drivers required for this | | | | has caused, Stellar Information Systems Ltd shows |
| device (Code 31). | | | | you a ray of hope. |
| 2. A driver for this device was not required, and has | | | | Stellar Information Systems Ltd, a pioneer Data |
| been disabled (Code 32 or Code 31). | | | | Recovery company has come up with |
| 3. Your registry might be corrupted. (Code 19) | | | | comprehensive software that is a one-step solution |
| 4. "error code 39" error message. | | | | for data recovery from Windows whatever might be |
| You are likely to find this in the notification area:- | | | | the data loss situation that has wrought the havoc. If |
| Windows successfully loaded the device driver for | | | | you have lost your precious data and a reinstallation |
| this hardware but cannot find the hardware device. | | | | of the Operating Systems is bothering you, install |
| (Code 41) | | | | Stellar Phoenix Windows Data Recovery to recover |
| There is no troubleshooting available if your registry is | | | | every bit of your lost data that has suffered deletion. |
| corrupted. The only way to work around this is by | | | | |